Privacy Policy

Privacy Policy for Neubrain

Neubrain Solutions Pvt. Ltd. and our affiliates (collectively, “Company”) respect the privacy rights of our customer and recognize the importance of your personal information. The Company complies with the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” and “Personal Information Protection Act.” Hereinafter, “you” or “your” refers to the customer who use our services, and “we,” “our” or “us” refers to the Company.

This Privacy Policy will come into effect starting October 12th, 2021, and if there are any changes made, we will notify you through announcements in our application and website (or individual notifications through document, email, telephone, text message, etc.).

The Privacy Policy for the application (Neta Banner) is separately provided here.

1. Purpose

This Privacy Policy informs you on the purpose and the means through which we handle your personal information collected for your use of our websites, services, applications, products and contents, in addition to the measures we take for the protection of such information.

2. Definition

In this Privacy Policy, the following terms shall be defined as set forth below:

(1) “Personal Information” refers to the information about a living individual, which can identify the individual with the name, resident registration number, etc., included in the information (This includes Personal Information that can verify an identity when combined with another information but is insufficient for identification alone).

(2) “Service” refers to all the services provided by us, including all websites, applications, products and contents.

(3) “Customer” refers to any customer who uses the Service provided by us.

(4) “Member” refers to any Customer who has created an account through the registration procedure prescribed by the Company.

(5) “ID” refers to the email address submitted by the Customer and approved by the Company for your identity verification and use of Service.

(6) “Password” refers to the combination of letters and/or numbers created by the Customer for identity verification and protection of your rights and interests.

3. Collection of Personal Information

(1) Through websites, applications and other means, we collect your personal information as prescribed below. If you do not agree to provide such information, you may be restricted from using the Service:

  • Membership registration information: email address, password and name;
  • Paid service usage information: service purchase information and membership registration information;
  • Event and promotion participation information: email address, name and address;
  • Information for the provision of the Service: OS information, hardware information, Android ID, Google Advertising ID and advertising data; and
  • Information automatically generated in the process of using the Service: IP address, access record, service usage record, crash logs, diagnostic information, performance data (launch time, hang rate, energy usage), product interactions and cookies.

 (2) The Company shall be connected with third-parties like Razorpay for payments of all kinds, Firebase and One signal and each of these sites although connected or in correspondence to Neta banner or any other affiliates of Neubrain Solutions, we do not take liability of the third-parties privacy policies or terms of use. Hence, it is asked of the user to please go through the privacy policies of all the third-party separately before giving any personal information or any other information in general. The links to the third-party privacy policies will be given herein in the clause named “Third-party Privacy Policy links” 

(3) In principle, we do not collect the personal information of the Customer under the age of 14.

4. Purpose of Personal Information Collection

We collect your personal information for the following purposes:

  • To recommend and provide optimized and customized services through understanding your preferences in using our Service;
  • To improve existing Services and develop new services;
  • To compile analysis and statistics on your use of the Service;
  • To ensure service stability, prevent fraudulent customers, protect accounts and restrict violations of laws and our Terms of Service;
  • To notify and conduct events and promotions;
  • To respond to complaints regarding the Service; and
  • In regards reports made by the Customer regarding personal information, such as the request to access, modify and suspend the processing of the information

5. Processing and Retention of Personal information

Any information or personal data that the user provides/ shares via the app/ website shall be treated with due diligence and with utmost sensitivity. Any & all personal information provided by the user is considered under the terms of Sensitive data and is hence handled with security. Should we ask you to provide any information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement. We respect the privacy of all those who visit our Website, and use our online services through computers, mobiles or otherwise, we do collect certain relevant information from and about our users.

6. Third-Party Privacy Policy Links:

7. Cookies Policy

(1) We use cookies to store or retrieve information on your browser from time to time. A cookie is a small piece of text file sent from your browser to the web server used in our website operation and stored in your computer hard drive and mobile device.

(2) We use cookies to store environment settings, such as language, to enable automatic login or to provide a more personalized service.

(3) You have your choices in our use of cookies. Through setting the options of your browser, you can accept all cookies; be alerted whenever a website is attempting to place a cookie on your computer; or disable all cookies. However, with disablement of cookies, you may be restricted in accessing our Service. 

8. Ensuring Safety of Personal Information

We take the necessary technical, administrative and physical measures in handling your personal information as follows:

(1) Your password is encrypted when we store and manage it, so only you know it. Only you, who are aware of the password, can access and change your personal information.

(2) To prevent leakage or damage of your personal information due to hacking or virus attacks on computer, we have installed our system where it is inaccessible from the outside. We back up our data on a frequent basis to prevent damage of personal information. We have in system the most up-to-date vaccine program to prevent leakage or damage of the personal information. We provide encrypted communication, etc. to safely transfer personal information on the network.

(3) We allow only those designated personnel to handle personal information, and a special passcode, which is regularly renewed, is endowed to those staffs for their job. They are educated from time to time on their compliance with the Company’s Privacy Policy.

9. Change of Privacy Policy

  • Effective Date: October 12, 2021
  • The Company will consistently update any changes to this Privacy Policy through announcement of the modification and its effective date within the Service.

Terms Of Use

This Terms of Use was last modified on January 1, 2019 and enters into effect immediately.

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using this
website (the “Website”) operated by Neubrain(“us”, “we”, or “our”).

Your access to and use of the Website is contingent upon your knowledge of and
compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Website. By accessing or using the Website you agree to observe the Terms explained below. If you disagree with any part of the Terms, then you do not have permission to access the Website.

Financial transactions

If you wish to make any financial transaction through the Website (“Transaction”), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Transaction; and that (ii) the information you supply to us is true, correct and complete. The service may employ the use of third party services for the purpose of facilitating payment and the completion of Transactions. By submitting your information, you grant us
the right to provide the information to these third parties subject to our Privacy Policy.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Website may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Use, the Promotion rules will apply.

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Website or a third-party
service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

Intellectual Property
The Website and its original content, features and functionality are and will remain the exclusive property of Neubrain. The Website is protected by laws pertaining to intellectual property both within the United States and in foreign countries. Our intellectual property may not be used any commercial purpose without the prior written consent of Neubrain.

External Websites
Our Website may contain links to third party websites or services that are not owned or controlled by Neubrain.

Neubrain has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. We do not endorse the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Neubrain shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any  third party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party websites that you visit.

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Website. In the event of an account Termination, the Terms of Use explained herein and their various legal and practical implications remain active.

You agree to defend, indemnify and hold harmless Neubrain and all related parties, including employees, contractors, 志愿者s, affiliates, and Website operators from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Website, by you or any person using your account and password, or b) a breach of these Terms.

Limitation Of Liability
In no event shall Neubrain, nor its employees, contractors, 志愿者s, affiliates, or Website operators be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from

(i) your access to or use of or inability to access or use the Website;

(ii) any conduct or content of any third party on the Website

(iii) any content obtained from the Website; and

(iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

The Website is provided without warranties of any kind, whether express or implied.
Neubrain, its employees, contractors, 志愿者s, affiliates, and Website operators do not warrant that

a) the Website will function uninterrupted, secure or available at any particular time or location;

b) any errors or defects will be corrected;

c) the Website is free of viruses or other harmful components; or

d) the results of using the Website will meet your requirements.

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law
These Terms shall be governed and construed in accordance with the laws of San Francisco, California, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Website, you agree to be bound by the most up-to-date version of these Terms.

Contact Us
If you have any questions about these Terms, please contact us.


This Privacy Policy was last modified on January 1, 2019 and enters into effect immediately.

Neubrain’s Privacy Policy covers the collection, use, and disclosure of personal
information that may be collected by us anytime you interact with Neubrain, such as when you visit one of our websites, when you make a financial transaction or contribution, or when you interact with our team members. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Neubrain and we go to great lengths to protect it.

By providing personal information to us or through our websites, you understand and
consent to the collection, maintenance, processing and transfer of such information in and to all countries and territories. Please read the following privacy policy before using this
website or providing any personally identifiable information through this website. It will be
assumed that if you provide us with any personally identifiable information that you have read and understand this policy.
Some portions of this privacy policy may not apply to information that you provide voluntarily, or that we may obtain, through means other than our websites, such as, but not limited to, telephone, postal mail, other live and print media, and other available public
information sources. Our websites are intended for users who are located internationally.

This privacy policy is part of the Neubrain website terms and conditions which
governs your use of this website in general.

Why We Collect Personal Information

We collect your personal information because it helps us deliver a superior level of user service. It enables us to give you convenient access to our content and focus on categories
of greatest interest to you. In addition, your personal information helps us keep you posted
on the latest updates, announcements, and events that you might like to hear about.

What Information We Collect and How We May Use It

There are a number of situations in which your personal information may help us give you
better products. For example, when you interact with Neubrain by phone, we may
collect personal information relevant to the situation, such as your name, mailing address,
phone number, email address, etc. We may also collect information for market research
purposes – such as your occupation and where you use your computer – to gain a better understanding of our users and thus provide more valuable service. We may collect
information regarding user activities on our websites. This helps determine how to best
provide useful information to users and to understand which parts of our websites, content, and Internet services are of most interest to them. We may use personal information to provide content that you have requested as well as for auditing, research, and analysis to improve Neubrain’s content. We may collect personal information about users of our websites through activities such as financial transactions and completion of forms on our websites. Such information is available to us when users register or subscribe to accounts or features on our websites, make online transactions, complete surveys, comment on our blogs, opt-in to our email marketing list, submit a comment or question to us using a “contact us” form or similar feature, send us an e-mail, or in any other way submit personal information voluntarily to us through our websites.

If you post blog comments, use a bulletin board, chat room or other similar features on our website you should be aware that any information you share is visible to other users.
Personally identifiable information you submit to one of these forums can be read, collected,
or used by other individuals to send you unsolicited messages.Neubrain is not
responsible for the personally identifiable information you choose to submit in these forums.

If you choose to make information, which was previously non-public, available by enabling
certain user features, Neubrain may collect that information from your interaction and the information could then become publicly available.

When We Disclose Your Information

Neubrain takes your privacy very seriously.Neubrain does not sell or rent your contact information to other marketers. Except as otherwise disclosed to you, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared.

Within Neubrain, to help us provide superior service, your personal information may be shared with legal entities to safeguard it in accordance with Neubrain’s privacy
policy. Neubrain will use your personal information to respond to your requests and to
provide you with our content. We may also use your personal information to maintain our
internal record keeping. We may match information collected from you through different means or at different times, including both personal information and website usage
information, and use such information along with information obtained from other sources,
including third parties. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like, such as our e-newsletters), and otherwise correspond with you about events, important updates, etc. that we think might interest you. You may opt out of
receiving such notices from us by following the instructions in the right to opt in and opt-out
section below. We may analyze user behavior as a measure of interest in, and use of, our
websites and e-mails, both on an individual basis and in the aggregate.

How We Protect Your Personal Information
Neubrain takes various precautions to safeguard your personal information against
loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The Neubrain websites use secure encryption, provided by a third party, on some web pages where credit card information is required.

Integrity of Your Personal Information

Neubrain has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have
the right to access and correct the personal information you have provided. And you can
request a copy of your personal information, your product registration history, and your
interactions with our sales and support agents by contacting us.

While Neubrain strives to protect the security and integrity of sensitive personal
information provided through this website, due to the inherent nature of the internet as an
open global communications vehicle, we cannot guarantee 100% that information during
transmission through the internet or while stored in our system or otherwise in our care, will be absolutely safe from intrusion by others.
If you contact us by e-mail or a “contact us” form or similar feature on our website, you
should be aware that your transmission might not be secure. A third party could view
information you send by these methods in transit. Do not send sensitive information (such
as payment card information, social security numbers, employer identification numbers,
passwords, or pin numbers) to us via e-mail or via a “contact us” form or similar feature on
our website. We will have no liability for disclosure of your information due to errors or
unauthorized acts of third parties during or after transmission. In the unlikely event that we
believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances,
and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.

Cookies and Other Technologies

As is standard practice on many websites, the Neubrain websites use cookies, third
party software, and other technologies to track anonymous user data to help us understand
which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We may also use cookies and other technologies to reinforce
online promotions. We may use cookies and other technologies to study traffic patterns on
our websites. Additionally we may use cookies to customize your experience and provide
greater convenience each time you interact with us.

Information such as your country and language helps us provide a more useful online shopping experience. Your contact information, product serial numbers, and information
about your computer helps us personalize your service and provide a better experience.
If, however, you prefer not to enable cookies you can disable cookies in your browser.

Please note that certain features of the Neubrain websites will not be available once cookies are disabled.

As is true of most websites, we reserve the right to gather certain information automatically
and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. This information (which does not identify individual users) may be used to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Neubrain will not use the information collected to market directly to a specific person.

Please see privacy policies of all the third party sites that are being used by this website.

More about payment processing
Summary: No credit card information is ever stored on our servers.

We use, one of the most reputable, secure payment processors available. For more information, you can visit Stripe’s security policy at the link given at the end of the page.

Right to Opt-In and Opt-Out
You may have the right to “opt in” and “opt out” of certain uses of your personal information.
For example, at the time you are requested to provide personal information on any of our
websites, you may have the opportunity to elect to, or not to receive correspondence from
us. You may opt out of any email marketing communications with Neubrain by
clicking the opt-out link in our messages, or by sending an email to us stating that you
would like to be removed from a specific marketing list, or all communications entirely.
Please note that you cannot unsubscribe or opt-out from certain correspondence from us, including messages relating to your account transactions. You may be contacted by Neubrain in connection with your relationship to us as a subscriber to our content and

Third-party privacy policies
The following privacy policies may be of interest to you: