Website Maintenance, Site Security, Support
NeuBrain is a top Website Maintenance Site Security Support services company, helping businesses across the globe improve the performance and security of their websites. Whether you’re looking for a monthly, hourly, or after-hours website maintenance plan, NeuBrain provides the experience and expertise your company demands.
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Our client retention rate of
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Explore website maintenance service plans
Web Maintenance Services Built for Your Business
With every online search, 50 percent of users discover a new company, product, or service. They visit your website, explore your products, browse your services, and get a first impression of your business. That first impression can make or break your company’s next sale.
For businesses today, this fact makes website maintenance a top priority.
As your partner, NeuBrain provides your company with a custom and comprehensive website maintenance plan that helps your business deliver a fast, secure, and seamless online experience. Plus, as a full-service digital marketing agency, we offer turnkey solutions for maximizing your site’s performance.
Learn how our award-winning team of developers, designers, and digital marketers can maintain and improve your website by browsing our web maintenance service plans and prices below. Or, contact us online to tell us about your business.
We get it — sometimes you want to speak straight to the source. To speak with a Digital Marketing Specialist about our marketing services, feel free to give us a call at:
What do website maintenance plans include?
Website maintenance services include various services you need to keep your website secure, user-friendly, and up to date. Some common examples of website maintenance services include:
- Routine content updates
- Security scans and patches
- CMS support and updates
- Regular site backups
- Interactivity maintenance
- Tech support
At NeuBrain, we offer all of the above and more. We offer two types of customizable website maintenance service plans — monthly and hourly. Explore the details of these website maintenance packages in the charts below.
Monthly website maintenance packages
Looking for a monthly website maintenance package for your business? With our customizable, monthly plans, it’s easy to keep your company’s site secure, up-to-date, and functional for users. Plus, you eliminate the worry that comes with managing, monitoring, and maintaining your website.
View our monthly site maintenance plans and prices:
|Features||CMS Security Plan||Full Web Maintenance Plan||After-Hours|
Website Updates M-F 8a-5p EST
Design or Development Hours
|$150/hour||Up to 3 hours of design or development time included per month||Up to 5 hours of design or development time included per month|
Quarterly CMS Security patches
Annual CMS Version Upgrades
Daily Security Scan
Urgent CMS support/restore if website is hacked
Monthly full-site backup and storage at 3rd party location (for easy restore)
Online customer support system
300+ SMEs behind campaign driving results
|Clients on maintenance plans receive priority issue ticketing||Clients on maintenance plans receive priority issue ticketing||Clients on maintenance plans receive priority issue ticketing|
WordPress CMS quarterly upgrades/security patches
25% Discount on ADA Compliance Plans
|GET STARTED||GET STARTED||GET STARTED|
Hourly website maintenance packages
If your company doesn’t need the routine maintenance of a monthly package, we also offer web maintenance services on an hourly basis. These plans include the same deliverables as our monthly package, but you’re charged an hourly rate.
Browse our hourly website maintenance plans and prices:
|Features||Design & Support||Internet Marketing||Development|
|Billed in 30-min. increments||Billed in 30-min. increments||Billed in 30-min. increments|
Minimum Service Request
|1 hour||1 hour||1.5 hours|
Online Customer Support System
|GET STARTED||GET STARTED||GET STARTED|
All plans are subject to service provider approval. Customers, who exceed their allotted max tickets per plan more than three times a year, will be automatically updated to the next plan tier.
What do website maintenance services include?
As a part of our website maintenance services, your company receives access to the following:
- Regular updates
- Tech support
- WordPress maintenance
What regular updates do website maintenance services include?
When it comes to website maintenance services, companies often ask one question, “What do regular updates mean?” It’s an excellent question and can vary by website maintenance companies, which is why it’s important to ask.
Examples of typical website updates (included with our site maintenance packages) include:
- Overall site improvements
- Product or service updates
- Online specials
- Interactivity maintenance
Overall site improvements
The best appraisal of your website’s performance comes from the people visiting your website, from customers to staff to leads. Questions, comments, complaints, and suggestions generated from site visitors provide invaluable feedback to improve your site. With routine website maintenance, you can use these suggestions to enhance your site and its online performance.
Product or service updates
As your company continues to grow, it’s inevitable that your products, services, and prices will change. That’s why businesses need a consistent schedule and process for updating old products, changing existing service prices, and more.
With website maintenance, you keep your company website current for users. This proactive step benefits your business in multiple ways, allowing you to provide the latest products, services, and rates to streamline the user shopping experience.
Consumers trust the Internet, and they also count on your website to provide the accurate information they need before contacting you or coming to your storefront. It is crucial that the information on your site is up-to-date, for this reason, and many more.
If you’re an ecommerce company, it’s essential to update your website with your latest sales, promotions, and more. Even if your company operates offline, you can offer specials online that drive users to call your team, visit your location, or schedule an appointment.
When your company provides special promotions, discount programs, and more, you keep your business competitive. Short-term and long-term sales initiatives require updates to your site. Website maintenance services enable you to strengthen your sales with unique offers for shoppers.
With ever-evolving technologies, a website begins to appear aged if the interactive components get neglected. If your site’s development pieces aren’t working on every browser and device, you will lose current and potential clients. Plus, you weaken your online reputation.
Issues with your website’s interactive features can also increase your bounce rate. This metric refers to the percentage of people that leave your site without visiting another page and often indicates that your website isn’t delivering on user expectations.
Website maintenance fine-tunes your site to ensure your site’s interactive features work. Even if these features become outdated and require replacement, website maintenance services can give your team an advance notification about this need.
Keeping all your website’s features operational help you market your products and services successfully.
What don’t website maintenance services include?
If you’re investing in website maintenance services for the first time (or switching providers), it’s essential to understand what your package includes. That way, your business can choose the best site maintenance plan for your company, as well as ensure you have the support you need.
For reference, here are a few examples of what you won’t find with website maintenance services:
Get the best website maintenance services for your business
If you’re looking for a trusted website maintenance company with a track record of satisfied clients, choose NeuBrain. We have a client recommendation score that’s 488 percent higher than the industry average and a 91 percent client retention rate.
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