Your customers are searching Google to find you. It is increasingly important to have positive reviews from your customers on Google’s My Business platform. Having positive reviews gives you a number of benefits, including increased foot traffic to your retail location, increased consumer confidence in your brand, and the ability to receive feedback directly from your clients. We provide you with the assistance you need to get positive reviews for your business while taking a proactive approach to prevent negativity from taking over your online presence.
When a negative experience occurs, it’s vital that your business reaches out to the client as quickly as possible. We monitor your reviews, identify negative or neutral reviews, and work with your team to ensure we have the right response to help rectify the issue and turn it into a positive.
Buyers who see positive reviews are 75% more likely to convert. Negative reviews scare potential buyers away.
Our team is constantly looking for new opportunities to generate positive reviews from their customers. We create a plan to engage with your local audience to naturally convince them to leave a positive review. Your satisfied customers will be willing to help your growing business by leaving a positive review on your profile, making it more visible to those considering doing business with your company. Our comprehensive approach ensures your whole customer base is aware of your efforts to ensure the maximum number of positive reviews.
Negative reviews can be frustrating. We attack the root of the problem by reaching out to your customers, identifying the issue, and working to resolve them. We also take steps to have reviews that are not factual or that are hostile removed by reporting them to Google.
One of the best ways we can generate positive reviews from your customers is through positive reinforcement across your entire online presence. We take steps to ensure that every positive review is highlighted in social media and that clients leaving a review will be contacted and personally thanked for those reviews. This drives your clients to recommend their friends and family to do the same thing. Our team takes on the task of outreach and ensures that your message is tailored to your company
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