Your customers are on Facebook. Chances are they will come across your business on the site. Do you know what types of reviews are on your listing? We help businesses take control on one of the largest sources of online reviews. Whether you’re looking for help maintaining a positive ratio in your reviews or for assistance resolving negative reviews with a positive outlook, we can help you steer the narrative in a positive direction. We are passionate about helping you turn your reviews around, making them a powerful marketing tool for your business.
One of the best ways to deal with negative reviews is to get positive reviews from your clients. You have customers who would leave a review on your Facebook page if you only ask. We have a variety of strategies to organically drive reviews from your paying customers while also working to persuade those who may not want to invest the time to leave a review. This ensures your customers are actively engaged in proving the quality of the products or services you’re offering.
The most consistent way to maintain positivity online is to become that beacon of positivity. We use positive reinforcement as a way to highlight those who take the time to leave a positive review and ask influential members of your local or online community for positive reviews and reinforcement. By being engaging and willing to have a conversation, you can both learn from your reviews and use them as a way to convince others to become involved.
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