Neubrain

Customer Analytics Services

Improving Customer Relationships With Personalized Experiences

Predictive analytics and Market Segmentation to analyze customer data and behavior and make key business decisions.

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OUR CUSTOMER ANALYTICS SOLUTIONS OFFERINGS

Customer Behavior Analytics

Determine how customers behave at each point of interaction and what drives their behavior.

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Customer Acquisition Analytics

Understand how customers discovered your products or services, their significant demographics, and other distinguishing characteristics.

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Customer Satisfaction Analytics

Evaluate customer experiences and spot possible problem areas within product categories, and services.

Customer Lifetime Value (CLV) Modeling

Estimate a customer’s profitability and the company’s long-term growth potential using the CLV.

Business Expansion Forecast

Reach expansion points and tap into new ways to increase profit by preparing for and predicting expected and unexpected growth doors.

Customer Engagement Strategies

Locate all critical touchpoints, bottlenecks, and issues that your customers may face and map out their customer journey.

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Customer Analytics

Customer analytics is a process of using customer data to gain insights into customer behavior, preferences, and needs.

Customer analytics can help businesses gain valuable insights into customer behavior, preferences, and needs, enabling them to make data-driven decisions that can improve customer satisfaction, increase sales, and reduce churn.

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Customer Analytics Services | Neubrain | Customer Analytics

How do we differ from other Customer Analytics Services?

Domain Experience

We have 7+ years of experience as one of the best customer analytics companies in the US in providing clients with highly tailored solutions and services by combining different AI approaches like reinforcement learning, deep learning, and others

Accelerate Business Growth

At Neubrain, we deliver unique consumer analytics solutions that help organizations understand their customers and their needs, resulting in high-value customer retention and increased ROI

Enhance Customer Experience

Our experts gather a thorough understanding of your consumers’ purchasing behaviors and lifestyle preferences to aid you in better forecasting their behavior and, optimizing the customer experience.

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Our Customer Analytics Offerings

Let us highlight the various functional areas that create significant value to your Customer analytics service by identifying the right approach to generate valuable leads.
Identify business goals

he first step in customer analytics is to identify the business goals that the analysis will support. This could include improving customer satisfaction, increasing sales, or reducing customer churn.

Gather customer data

Once the business goals have been identified, the next step is to gather customer data from a variety of sources. This could include transactional data, web analytics data, social media data, customer feedback, and customer demographics.

Clean and preprocess the data

The data must be cleaned and preprocessed to remove any errors, inconsistencies, or missing values. This step involves data cleaning, data transformation, and data normalization.

Explore the data

The data must be explored to gain a deeper understanding of the relationships and patterns that exist within the data. This step involves exploratory data analysis, data visualization, and data profiling.

Build predictive models

he data can then be used to build predictive models that can forecast customer behavior, identify customer segments, and recommend products or services. The predictive models could include clustering, regression, decision trees, and neural networks.

Test and validate the models

The predictive models must be tested and validated to ensure that they are accurate and reliable. This step involves model performance testing, cross-validation, and model interpretation.

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We focus on driving results.

Why Choose Us As Your Customer Analytics Service?

Customer Analytics Services | Neubrain | Customer Analytics

Entrepreneurship is a mindset. It is an approach to embrace innovation, critical questioning and continuous improvement. Every member in our core team is an entrepreneur who actively seeks growth and agility. Each of us brings a lot of passion, energy and a diverse range of leanings to the table.

Our expertise lies in 5 niche business areas: Performance Digital Marketing, User Experience Designing, Product Development, Data Analytics and Project Management. Our niche expertise helps you build the brand, generate leads and increase revenue. We are all about providing a complete business solution and taking your business to the next level.

Experiments are important to growth campaigns. With our growth experts, we bring disruptive ideas to the table. We experiment with products, designs, brand messaging and a lot more. Our ‘Minimum Viable Testing’ model is based on generating hypotheses, performing small series of tests and taking forward what works the best.

North-Star metric, AI Tools and Customer-experience Funnel, improve Retention rates, extends the Customer Life cycle and takes businesses towards profitability. It is radical and far-reaching. We help you establish an effective dialogue with your customers that goes far beyond the initial sales.

We are a core team of bright, creative and hi-tech performers. We have worked with unicorn startups, Fortune 500 companies and top-notch consulting firms such as BCG, McKinsey and IBM. We have extensive experience across industries.

We believe in the philosophy ‘Experiment More, Execute Fast and Repeat’.
We execute our ideas end-to-end, right from the beginning of the user journey. We help businesses with scalable and sustainable methods. We don’t just execute ideas, we innovate them as well.

Case Studies

B2B

Sodexo – Food & Beverage

Sodexo is a French food service and facilities management company headquartered in the Paris suburb of Issy-les-Moulineaux. Sodexo is one of the world’s largest multinational corporations, with 420,000 employees that represent 130 nationalities and are present on 34,000 sites in 80 countries.
B2B

intelligentcontract – Contract Management Software

Uncover how we promoted the SaaS-based contract management software to the US audience with the 360-degree marketing strategy to build a strong digital presence on the web and generate quality leads from various inbound and outbound marketing activities

B2B

Netmagic

Delivered 175 lead in a span of 2 months

Find out how we delivered 175 leads in a span of 2 months and uncovered new growth opportunities by creating an inbound and outbound account-based marketing strategy to reach out to the target audience.

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Customer Analytics Made Easy

Your guide for personal and professional success through strategy, planning, advisory, motivation and training. We provide personalized services to promote progression towards your desired outcomes.

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  • Platinum Techno Park
  • Sector 30A, Vashi
  • Navi Mumbai, MH - 400703

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